Privacy Policy

Miami Lakes Doctors LLC collects information to provide you with quality healthcare services and improve our website experience. We collect information through multiple channels:

• Forms and Online Requests: When you fill out appointment request forms, contact forms, or other online submissions on our website.
• Direct Communication: Information you provide via phone calls, emails, text messages, or in-person visits.
• Medical Records: Health and medical information collected during patient consultations and care.
• Website Usage: Automatically collected information about how you use our website, including IP addresses, browser type, pages visited, and duration of visits.
• Payment Information: Billing and insurance details necessary to process healthcare services.

We only collect information that is necessary to provide our services or as required by law. We do not collect sensitive medical information through website forms.

Your information is used solely to support your healthcare needs and improve our services:

• Schedule and manage your appointments
• Provide clinical care and treatment
• Process insurance claims and billing
• Communicate with you about appointments, test results, and follow-up care
• Maintain your medical records according to legal requirements
• Improve website functionality and user experience
• Comply with healthcare laws and regulations

We do not use your information for marketing purposes without your explicit consent. We do not sell or share your personal information with third parties except as required by law or with your authorization.

Your information is shared only when necessary and appropriate:

• Healthcare Providers: With other healthcare providers or specialists involved in your care with your authorization.
• Insurance Companies: To process insurance claims and verify coverage.
• Legal Requirements: When required by federal, state, or local law, court orders, or public health authorities.
• Service Providers: With third-party vendors who assist us in operating our website or providing services, subject to confidentiality agreements.

We maintain strict agreements with all service providers to protect your privacy and ensure compliance with applicable laws.

We are committed to protecting your information and have implemented appropriate physical, technical, and administrative safeguards:

• Encrypted data transmission for online forms and communications
• Secure access controls and authentication methods
• Regular security assessments and updates
• Limited employee access to personal information on a need-to-know basis
• Physical security measures at our office location

Important: Please note that website forms should not be used to transmit sensitive medical information or emergency health issues. For medical emergencies, call 911 immediately. For urgent medical concerns, please call our office directly at (786) 353-2058.

You have rights regarding your personal and medical information:

• Access: You may request access to your medical records and request copies.
• Amendment: You may request corrections to your medical records if you believe information is inaccurate.
• Confidential Communications: You may request that we use specific methods or addresses to communicate with you.
• Restrictions: You may request restrictions on how your information is used or disclosed.
• Accounting of Disclosures: You may request a list of disclosures of your medical information.

To exercise these rights, please contact us at (786) 353-2058 or care@miamilakesdoctors.com. We will respond to your request within the timeframe required by law.

Our website may contain links to third-party websites and resources. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website following the posting of changes indicates your acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: